Terms of Service
Last updated: August 8, 2026
1. Acceptance of Terms
By accessing and using ClinicShifts ("the Service"), operated by Nevit Ventures LLC d/b/a ClinicShifts ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
ClinicShifts provides medical staff scheduling software for medical groups and facilities. We reserve the right to modify, suspend, or discontinue the Service at any time without notice.
No Medical Advice: ClinicShifts is a scheduling and administrative tool. It does not provide medical advice, diagnosis, or treatment. You acknowledge that you are solely responsible for all medical decisions and patient care.
3. User Accounts
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. User Conduct & Restrictions
You agree not to use the Service for any unlawful purpose or in any way that interrupts, damages, or impairs the Service. You agree NOT to:
- Upload, store, or share Protected Health Information (PHI) or patient data on the Service.
- Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Service.
- Use the Service to transmit any viruses, malware, or other harmful code.
- Violate any applicable local, state, national, or international law.
5. Intellectual Property
The Service and its original content, features, and functionality are owned by Nevit Ventures LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
6. Subscription & Payments
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). Subscriptions are priced per provider, per month, based on your number of providers and facilities. Current pricing is published on our website. All amounts are stated and charged in US dollars.
You will be billed in advance on a recurring and periodic basis ("Billing Cycle"), and Subscriptions renew automatically at the start of each Billing Cycle until cancelled. Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
All payments are processed securely through our third-party payment processor, Stripe. We do not store your full credit card information. Charges appear on your statement as CLINICSHIFTS or NEVIT VENTURES LLC.
Free Trial: We include a 90-day free trial. No credit card is required to start a trial, and there is no automatic charge when the trial ends. Billing begins only after you choose a plan and provide payment details. If you take no action, your trial simply expires and you are never charged.
7. Cancellation & Refunds
Cancellation. Cancel any time from your billing settings or by emailing support@clinicshifts.com — there is no cancellation fee. Cancellation takes effect at the end of your current Billing Cycle: you keep full access until then and are not billed again. We will export your schedule data on request before access ends.
Refunds.Subscription fees are non-refundable, including for partial periods, since you retain access for the period you paid for. We do refund in full any duplicate charge, any charge made after a valid cancellation request, and any charge caused by a billing error on our side. Refunds go to the original payment method and typically appear within 5–10 business days.
Disputes. If a charge looks wrong, email support@clinicshifts.com before contacting your bank. We respond within 2 business days and can usually resolve it the same day.
8. Limitation of Liability
In no event shall Nevit Ventures LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: support@clinicshifts.com
- Address:
Nevit Ventures LLC
9407 NE Vancouver Mall Dr, Ste 104 #5688
Vancouver, WA 98662
United States