Billing

Billing lives at Settings → Billing. Only administrators can open it.

Your Trial

Every organization starts with 90 days free, with every feature and no seat limit. The band at the top of the billing card shows how many days are left and the exact end date; it turns orange in the last two weeks.

No card is needed during the trial and nothing is charged automatically. When the trial ends, the schedule stays readable but you will need a subscription to keep editing it.

How Seats Are Counted

The price is a flat $10 per seat per month. A seat is anyone who can be assigned to shifts:

• Users and Paid Admins each use a seat, including people you have added but who have not accepted their invitation yet.
• Unpaid Admins never use a seat.
• Deactivated employees never use a seat.

To release a seat, deactivate the employee or switch them to Unpaid Admin in Settings → Employees. The billing card always shows your current seat count and the resulting monthly amount, so there are no surprises on the invoice.

Starting a Subscription

Click Upgrade now. You are taken to a secure Stripe checkout page to enter a card, then returned to ClinicShifts with the subscription active. You can do this at any point during the trial; billing starts when the trial ends, not when you add the card.

Managing an Active Subscription

Once subscribed, the button reads Manage plan and opens the Stripe billing portal, where you can:

• update the card on file
• download invoices
• cancel the subscription (access continues until the end of the current billing period)

If a payment fails, the band reads Payment overdue until the card is updated in the portal.

Invoiced Organizations

Some organizations are billed by invoice under agreed terms rather than by card. Their billing tab shows the subscription status and a note to contact their account manager for billing questions, with no self-service buttons. Email support@clinicshifts.com if you think this applies to you.