Getting Started

Setup Wizard

Walk through the four-step wizard to create your organization, set your profile, and configure locations and roles.

After verifying your email, ClinicShifts walks you through a four-step setup wizard. The entire process takes just a few minutes.

Step 1: Organization Info

Enter the basic details about your medical group or practice.

Organization info step

  • Organization Name — the name of your medical group (e.g., "Fernvale Physician Group")
  • Organization Size — select the approximate size of your team
  • State — the state where your organization operates
  • Default Timezone — your organization's primary timezone for scheduling

Click Next to continue.

Step 2: Your Profile

Tell us about yourself and choose your admin role.

Your profile step

  • Name — your full name (pre-filled from registration)
  • Role — choose between two admin types:
RoleDescriptionBilling
Paid AdminChoose this if you are also a provider who will be assigned to shiftsCounts as a paid seat
Unpaid AdminChoose this if you only manage schedules and will never be assigned to shiftsDoes not count as a paid seat

This distinction matters because ClinicShifts uses per-provider pricing. If you are purely an administrator and won't appear on the schedule, select Unpaid Admin to avoid an unnecessary seat charge.

Click Next to continue.

Step 3: Add Locations

Enter the facilities or locations where your providers work.

Add locations step

  • Type the name of each location (e.g., "Cedarhill Manor & Rehabilitation", "Sunridge Care Center")
  • Click + Add Another Location to add more
  • You must add at least one location

Tip: If your practice operates from a single location, you can still use locations to represent departments or service lines for organizational purposes.

Click Next to continue.

Step 4: Add Roles

Define the provider roles used in your organization for scheduling.

Add roles step

  • Enter role names such as "Physician", "Nurse Practitioner", "Medical Director", etc.
  • Click + Add Another Role to add more
  • You must add at least one role

Roles help the system understand which providers are eligible for specific shifts. For example, if a shift requires a "Physician", only providers with that role assigned can be auto-assigned to it.

Click Finish Setup to complete the wizard.

After Setup

Once setup is complete, you are taken directly to the StaffPulse scheduling module where you can start building your schedule.

Schedule view after setup

Before creating shifts, we recommend completing a few more configuration steps:

  1. Add your team members in ClinicShifts Admin
  2. Configure employee settings to assign roles and locations to each provider
  3. Create your first shift on the schedule