Understanding Shift Cards

Every shift on the schedule grid is displayed as a shift card. The card's appearance tells you key information at a glance — who's assigned, whether it's published, and if there are any issues.

Card Color

The background color of a shift card indicates its assignment status:

• Blue — the shift is assigned to a provider and has no warnings
• Orange — the shift is unassigned (no provider assigned yet)
• Red — the shift has one or more warnings (e.g., scheduling conflicts)

Left Border Style

The left border tells you the shift's publication status:

Solid border — the shift is published and visible to everyone:

Striped border — the shift is a draft and visible only to admins:

Unassigned draft example:

Card Icons

Icons appear in the top-right corner of the shift card to convey additional information:

• Recurring icon (arrows) — this shift is part of a recurring series
• Virtual icon (person with slash) — this shift is virtual (e.g., on-call, telehealth)

• Warning icon (triangle with exclamation mark) — this shift has one or more warnings that need attention

Card Content

Each shift card displays:

• Role — the role assigned to the shift (e.g., "Physician", "NP/PA")
• Time — "All day" or the specific time range
• Provider name — the assigned provider, or "Unassigned" if no one is assigned

Warnings and Conflicts

The system automatically detects scheduling conflicts. When an employee is assigned to overlapping in-person shifts at different locations, both shifts will turn red and display a warning icon.

To see the details of a warning, hover over the warning icon and a tooltip will appear explaining the conflict:

Warnings are informational only. They do not prevent you from creating or publishing shifts. The system keeps scheduling flexible — you as the admin have the final say. Warnings simply help you spot potential issues before they become problems.

Quick Reference